When Isabel Albright passed on at 102-years-old last year, her family called DirecTV to disconnect her service.
Unfortunately, the California woman was still under contract with them, so they hit her with a $160 "early termination fee''. Even after explaining the situation, the provider wouldn't budge.
After Albright's son in law, John Manrique, called a local TV station for help. The parent company AT&T reached out to apologize, agreeing to waive the penalty.
There is NO common sense anymore in this world.